“I experienced exceptional care while I was there. The staff was very attentive & helpful. I felt well taken care of & totally recommend this hospital. Thank you for taking such good care of me.”
Angela k.
If you have a medical emergency, please dial 911 or go to the nearest emergency room.
If you’re in need of medical care, please visit our Physician Directory where you can filter by the physician’s name or specialty.
Have a Question?
Review our FAQs and/or scroll down for the phone directory to give us a call.
Want To Say Thank You?
Share your story with us and nominate a nurse or team member today!
Do You Have A Care or Compliance Concern?
If you have a comment, concern or complaint about any part of your hospital experience, please advise your nurse, the nursing director or supervisor or the administrator on-call. You can reach these individuals by dialing the switchboard operator “0,” or asking your nurse to notify one of them on your behalf.
You may call our Risk & Compliance Department at 615-435-5973 or email: qualityassurance@wmed.org.
You may also call our Ethics and Compliance hotline at 1-800-211-5254.
If resolution cannot be reached internally, the Division of Health Care Facilities of the Centers for Medicaid and Medicare Services can be contacted at 1-800-778-4504 or the Joint Commission at 1-800-994-6610.
It is the policy of Williamson Health to provide inpatient and outpatient services on a nondiscriminatory basis, without regard to race, creed, color, gender, age, national origin, or physical or mental handicap. If you are concerned about unfair treatment, please contact the nursing supervisor.
At times, the provision of quality health care can present patients, families and caregivers with an ethical dilemma. In such cases, Williamson Health personnel are instructed to communicate any ethical concerns to the supervisor or department director, who will assess the situation and present the information to either the chief executive officer or the chief operating officer. If needed, the CEO or COO will convene with the Ethics Committee to assist with resolution. If you have an ethical concern, please consult your physician or ask to speak to the Nursing supervisor.
Do You Have a Question Regarding Your Bill?
For questions about your bill, requesting an itemized bill or financial assistance please email billing@williamsonhealth.org.
If the name at the top of your statement says Emergitrust or Advanced Diagnostic please reach out directly to them, as Williamson Health cannot view or speak to these bills.
EMERGITRUST: 833-835-8777
patient@patientonlinebillpay.com
ADVANCED DIAGNOSTIC (ADI): 615-234-0367
Job Opportunities
Think you’d like to work with the wonderful staff at Williamson Health? Check out our available positions and apply today.
Volunteer
Volunteers are an essential part of Williamson Health. More than 125 individuals a year generously give their time to provide much needed services throughout our system, including Williamson Medical Center, Bone and Joint Institute of Tennessee and the Turner-Dugas Breast Health Center.
Helpful Contact Numbers
| General Information | 615-435-5000 |
| Security | 615-435-5421 |
| Patient Billing | 615-435-5888 |
| Information Desk | 615-435-5435 |
| Childbirth Education Classes | 615-791-BABY |
| Gift Shop | 615-435-5431 |
| Outpatient Scheduling | 615-435-5022 |
| Patient Rooms (dial direct) | 615.435.(6 + room number) |
| Obstetrics Tours | 615-791-BABY |
Department Directory
| Administration | 615-435-5060 |
| Breast Health Navigator | 615-595-4574 |
| Cardiac and Pulmonary Rehabilitation | 615-435-5338 |
| Case Management | 615-435-5077 |
| Community and Corporate Outreach | 615-435-5350 |
| Compliance | 615-435-5973 |
| Diabetes Education | 615-435-5580 |
| Diagnostic Imaging | 615-435-5260 |
| Education Department | 615-435-5121 |
| EKG | 615-435-5255 |
| Emergency Department | 615-435-7200 |
| Government Relations | 615-435-5158 |
| Health Information Management/Medical Records | 615-435-5750 |
| Human Resources | 615-435-5100 |
| Intensive Care Unit | 615-435-7040 |
| Joint and Spine Center | 615-435-6040 |
| Labor and Delivery | 615-435-6025 |
| Laboratory | 615-435-5800 |
| Marketing and Public Relations | 615-435-5350 |
| Navigation Services | 615-595-4570 |
| Nutritional Services | 615-435-5560 |
| Outpatient Imaging | 615-595-4500 |
| Patient Registration | 615-435-5010 |
| Rehabilitation Services | 615-435-5321 |
| Risk and Compliance | 615-435-5973 |
| Respiratory Therapy | 615-435-5377 |
| Sleep Center | 615-435-7720 |
| Volunteers | 615-435-5429 |
| Williamson Health Foundation | 615-435-5170 |
You can also reach the general Williamson Health inbox by email: info@williamsonhealth.org.
Note: This general email inbox is monitored Monday through Friday between 8 a.m. and 4:30 p.m. Please do not send sensitive medical information to this address. If you are experiencing a medical emergency, please dial 911.
“I experienced exceptional care while I was there. The staff was very attentive & helpful. I felt well taken care of & totally recommend this hospital. Thank you for taking such good care of me.”
Angela k.