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Patient Information

We want you to feel confident about your visit before you even arrive on one of our campuses. Below you’ll find helpful information to help you prepare.

“Honest and true caring and compassion from an excellent staff! Everyone from the cafeteria thru to the nursing staff. Truly makes a difference in the stress of having a loved on in the hospital!”


Patient Medical Records information sheet & form

Williamson Health is happy to provide copies of your medical records for our patients upon request. To obtain your medical records, please fill out the online form here.

Or, you may download the instruction sheet and fill out a printable form here.


Williamson Health has active contracts with many managed care organizations. Find your insurance provider here.

Spiritual care services

Spiritual Care Services at Williamson Medical Center

Sometimes feelings of helplessness, anxiety, sadness or fear may affect us when we’re in the hospital. And sometimes you want to celebrate good news or express gratitude. Whatever you’re experiencing, Spiritual Care providers at Williamson Medical Center offer culturally-sensitive spiritual and emotional support, approaching you and your family with compassionate empathy to meet you in the moment. 

Interpreter services

Interpreter Service

An interpreter service is available for patients and guests who do not speak English to help translate WMC policies and procedures and assist with other communications. This free service is provided by phone and is available any time. Please ask your nurse for assistance. 

Doctor and patient

Patient Information Contact (Williamson Health)

In accordance with state and federal laws, Williamson Health staff members may be restricted from releasing certain information about a patient.

Pen and paper

Comments And Concerns

Our goal is for every patient to have a positive experience while in the Medical Center. However, instances occur when patients or their families wish to express concerns or complaints.

Doctor and patient

Patient Rights and Responsibilities

As a patient at Williamson Health, you are equipped with specific rights and assume certain responsibilities. View a complete list of them here.

Patient finances

Patient Financial Information

In addition to Medical Center charges, physicians, radiologists, anesthesiologists and pathologists charge professional fees. Physicians bill separately for their services. If you have questions about any physician charges, contact your physician's office.

Joint commission

Contact Joint Commission

Should you wish to contact the Joint Commission to request an interview with surveyors during their next trip to the Williamson Medical Center campus, please contact below.

Telephone: (630) 792-5800
Fax: (630) 792-5005

The Joint Commission
One Renaissance Blvd.
Oakbrook Terrace, IL 60181

Washington, D.C. Office:
601 13th Street, NW
Suite 560
South Washington, D.C. 20005

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